The power of an e-mail

A few days ago, I tried to get the Lucify t-shirts again! It was the 3rd time they were allowing us to place orders. With the 'urgent' need for the t-shirts, i e-mailed them, with hopes of getting a higher chance of getting the t-shirts. Now, they have replied. Though not confirmed that I might get the t-shirts, but at least there is a better hope right?